The CAB Story
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The Commercial Approvals Bureau (CAB), was set-up in 1989 to approve the content of all television commercials before they are broadcast on any television or digital media outlet in New Zealand.
CAB's purpose is to protect the reputation of broadcasters and minimises compliance risks for advertisers by vetting all television ads before they are broadcast. Without CAB's approval a commercial will not be broadcast in New Zealand.
Each year we approve approximately 15,000 commercials. When an ad is approved it is given a classification which determines the times of day it may be broadcast.
Our authority comes of exercising the right of broadcasters to decide on what is acceptable to be broadcast on their stations. In effect, we exercise this right collectively for the entire industry.
CAB is supported by all the major television stations, advertisers and media industry associations including the New Zealand Television Broadcasters' Council (NZTBC), the Communication Agencies Association of New Zealand (CAANZ) and the Association of New Zealand Advertisers (ANZA).
Self regulation in New Zealand
Advertising in New Zealand is self regulated by the communications and media industry. At the heart of the system is the Advertising Standards Authority (ASA) which is responsible for setting and enforcing the standards that govern advertising in all media.
All advertising in New Zealand is required to comply with the ASA's Advertising Codes of Practice.
Any individual, company or organisation may lodge a complaint with the ASA about any advertisement that they have seen. The ASA's remit covers every possible form of marketing communications from TV commercials to billboards to direct mail to videos on YouTube.
Complaints are heard by an independent Advertising Standards Complaints Board (ASCB). In the event that the ASCB rules that there has been a breach of the Codes of Practice the advertiser, agency, and media are requested to withdraw the advertisement. To date there is a 100% compliance with these requests. ASCB decisions are also released to the media.
Minimising compliance risks
The worst case scenario for an advertiser is that the ASCB will uphold a complaint against a television commercial which they have spent thousands, if not millions, of dollars to produce. Once a complaint has been upheld the ad cannot be used in its current form.
CAB assesses each commercial against the ASA's current Advertising Codes of Practice, precedents set by past ASCB decisions and the broadcasters own terms and conditions.
While there are no guarantees, commercials approved by CAB are less likely to have ASCB judgments held against them than other media.
Rate of complaints Upheld/Settled per medium
| Media | 2007 | 2008 | 2009 |
|---|---|---|---|
| Television | 14.4% | 9.0% | 10.4% |
| Radio | 20.0% | 19.6% | 26.0% |
| Outdoor | 42.9% | 20.7% | 28.9% |
| Newspaper | 33.3% | 31.9% | 25.3% |
| Magazine | 53.9% | 48.4% | 25.0% |
| Website | 37.6% | 35.2% | 35.5% |
Source: www.asa.co.nz
A brief history and key milestones
| Year | Milestone |
|---|---|
| 1980 | TVNZ founded after merger of Television One and TV2 |
| 1989 | TV3 begins broadcasting 26 November |
| CAB partnership formed by TVNZ and TV3 | |
| 1990 | Sky TV launches and starts using CAB |
| 1995 | CAB approves over 10,000 commercials during year |
| 1996 | TV3 launches TV4 |
| 1997 | Sky TV begins satellite broadcasts |
| 1998 | Prime TV launches and starts using CAB |
| 1999 | Prime TV joins CAB partnership |
| 2000 | CAB approves over 13,000 commercials during year |
| 2003 | TV4 re-launched as C4 |
| 2004 | Maori TV launches and starts using CAB |
| CAB approves 15,272 commercials during year (a record high) | |
| 2006 | Sky TV buys Prime TV. Prime leaves partnership but continues using CAB |
| 2007 | Freeview digital platform launched |
| TVNZ launches digital channels TVNZ 6, TVNZ 7 & TVNZ Sport Extra | |
| TVNZ launches its online TVNZ Ondemand | |
| TV3 launches online TV on demand services | |
| 2008 | Children's Food (CF) classification code launched |
| Maori TV launches Te Reo channel on Freeview and Sky | |
| 2009 | TV3 launches TV3 PLUS 1 on Freeview |
| Maori TV launches video on demand services |

